|
In an exciting announcement today, SofTek SofTek Software Intl., Inc. revealed it has developed an incredible tool to 'see the future'. Actually, the tool will allow the company to be pro-active and actually 'see' most potential accounting issues that either the user might create or if a future software enhancement introduces an issue.
'It is a known fact that no software company can predict if a user will find a new way to cause an out of balance issue or if a future enhancement might cause a problem. Any guarantee like that would be proposterous.' Stated R&D Assistant Manager Jef Schink. 'What we have done is develop a system that communicates to our support team in the rare event a dealer goes out of balance, making us more of a pro-active versus reactive company.'
If there were to be an issue of this type, the dealership system (The Business Assistant 9.0) will communicate with the SSI servers within one hour and provide a file containing; the dealership that went out of balance, the date, the hour, the account affected and the exact amount that account went out of balance. This unprecedented service means a dealers phone could ring with a call from the SSI team before they may realize there even was a problem and is a major advantage over other dealer management providers.
In related developments, the company also released news that it developed tools to help long time dealers as well as those just coming aboard with the setup and use of the accounting portion of the system. One tool provides a diagnosis of the system and how it was setup by the dealer and if the dealer addresses their setup issues, can sometimes even rebuild the data history. For new clients, SSI made the proper setup of the system a breeze by creating a comprehensive ‘Setup Wizard’ that does almost the entire setup of accounts and settings based on some very basic questions the dealer answers.
Vice President of Sales Jim Thompson commented: 'These tools are another way our team is showing that we are providing the #1 dealer management system in the industry, bar none. We are currently working with three more OEM's and two large distributors considering the endorsement of our product. Since no one can offer these companies a guarantee for them and their dealers, we felt we could do something better. We felt these tools were better than any written guarantee, that in the real world, couldn’t be worth the paper it was written on.’
|
